User Management
What is the service?
In today’s rapidly evolving digital world, managing user needs efficiently and securely is crucial for any organisation.
Our range of co-managed User Management Services offers a holistic approach to the support and protection of your staff. This includes 24.7.365 Service Desk Support, Endpoint Management and Web Filtering. You can choose services tailored to your specific needs, ensuring flexibility and targeted solutions for your organisation.
Managed and designed by experts, our User Management Services includes three key areas, each one contributing to the reliability, security and growth of your organisation.
Who is this service for?
Designed for organisations that prioritise seamless IT support, robust endpoint security, safe internet usage, and continuous employee education on cyber threats and data protection.
Whether you are a small business or a large enterprise, our User Management Services can support you to ensure your team is supported, secure, and informed.
Service Components
24.7.365 Service Desk Support
Managed by skilled technicians providing around-the-clock IT support to resolve issues promptly and minimising downtime. Our co-managed tailored support plans are scalable and flexible in line with your budget and needs.
This service is included in bundle(s):
Endpoint Management
Comprehensive management of all devices to ensure they are secure, up-to-date & compliant with company policies.
This service is included in bundle(s):
Web Filtering (all users)
Protection against malicious websites and inappropriate content, ensuring a safe browsing environment.
This service is included in bundle(s):
What are the benefits?
The level of service your organisation selects will determine the range of potential benefits available.
Increased Productivity
Minimise downtime with around-the-clock support.
Enhanced User Satisfaction
Prompt resolution of issues leads to more motivated and efficient employees.
Enhanced Security
Protect your endpoints and network from threats.
Compliance Assurance
Ensure all devices meet regulatory and company standards, reducing the risk of non-compliance penalties.
Safe Browsing
Provide a secure and compliant internet experience.