Infrastructure Management
What is the service?
In today’s fast-paced digital environment, maintaining a robust and secure IT infrastructure is essential for business continuity and efficiency.
Our co-managed Infrastructure Management Services provide comprehensive solutions including Network and Server Monitoring, Microsoft 365 Cloud Backup, Disaster Recovery, Endpoint Antivirus, Patching, Connectivity & Wi-Fi Management, and Domain Security Management.
Adopting a holistic approach and choosing from our support offerings, we can help you ensure your IT infrastructure is secure, reliable, and optimised.
Who is this service for?
Designed for organisations of all sizes that require a reliable and secure IT infrastructure. These services are particularly beneficial for IT managers, network administrators, and business leaders who are responsible for maintaining the performance, security, and compliance of their IT systems.
Ideal for those seeking to streamline their infrastructure management processes and enhance overall operational efficiency.
Service Components
Network & Server Monitoring
Continuous monitoring of network and server performance to detect and resolve issues proactively.
This service is included in bundle(s):
Microsoft 365 Cloud Backup
Secure backup solutions for Microsoft 365 data to ensure data integrity and availability.
This service is included in bundle(s):
Disaster Recovery
Support of a disaster recovery solution to minimise downtime and data loss.
This service is included in bundle(s):
Endpoint Antivirus
Advanced antivirus solutions to protect endpoints from malware and other threats.
This service is included in bundle(s):
Management of Email and Domain Security
Comprehensive domain name system (DNS), domain-based message authentication, reporting, and conformance (DMARC), domain keys identified mail (DKIM),and email security to protect against phishing and other threats.
This service is included in bundle(s):
Microsoft Patching
Regular updates and patches for Microsoft software to ensure security and performance.
This service is included in bundle(s):
3rd Party Application Patching
Management of updates and patches for third-party applications to maintain security and functionality.
This service is included in bundle(s):
Network and Firmware Patching
Regular updates for network devices and firmware to ensure optimal performance and security.
This service is included in bundle(s):
Connectivity & Wi-Fi Management
Management of network connectivity and Wi-Fi to ensure reliable and secure access.
This service is included in bundle(s):
Cloud Server Backup (Azure, AWS, Private Cloud)
Safeguarding your data is more crucial than ever. We offer robust and reliable cloud backup solutions designed to protect your valuable information with ease and efficiency.
Optional extra service available in bundle(s):
On Premises Server Backup
Data integrity and security are of paramount importance. We offer comprehensive on-premise server backup solutions tailored to meet your organisation’s needs.
Optional extra service available in bundle(s):
What are the benefits?
The level of service your organisation selects will determine the range of potential benefits available.
Enhanced Security
Comprehensive protection against threats with advanced security measures.
Operational Efficiency
Streamlined processes and reduced administrative burden through automated management.
Reliability
Improved performance and uptime of IT infrastructure through proactive monitoring and maintenance.
Cost Savings
Reduced operational costs through optimised resource usage and efficient management.
Compliance
Ensured compliance with industry standards and regulations, reducing the risk of penalties.
Peace of Mind
Comprehensive management and support, allowing you to focus on your core business activities without worrying about IT infrastructure issues.